Your AI replying when you can't

If you decide to connect a customer messaging channel, your AI can help reply to common questions when you're not around. Here's how it actually works — not as a closed feature.

• NEXO Desktop does not handle customer messaging by default. If you choose to connect a channel, your AI can help there with the information you've taught it.
• You decide when it escalates to a human. Important conversations can be logged for you to pick up.
• In your tone. The AI learns how you reply from the examples you give it.